Once connected, you will see a TeamViewer tab on the bottom right-hand side of the screen. In order to allow your IT partner access, you will need to click on the "Allow" button. You may also get prompted to allow your IT partner to view and control your desktop. In order to allow your IT partner access, you will need to click on the "Show Screen" button.
Once you have relayed this information to your IT partner, a pop-up message will appear on your desktop asking you to grant access to your support partner. This will open a popup window with an ID and password. You may need to first click on the up arrow to view all mini icons in the system tray. To open TeamViewer click on its icon in the system tray. The system tray is located in the task bar, usually at the bottom next to the clock and contains miniature icons for easy access to system functions. You can find the icon in your computer system tray. You should already have TeamViewer installed on your computer. Rest assured, your remote session is secure because it is done over an " secure connection. TeamViewer is very useful when you need assistance. TeamViewer allows our IT support team to connect and control our client’s computers as if we were sitting in front of them. If you accept this prompt, you will see your local hard drive available inside the computer lab virtual machine an you will be able to copy files back and forth between your computer lab virtual machine and your personal computer.TeamViewer is software used for Internet-based remote access and support. The first time you login to a Computer Lab you may be prompted to allow access to your local hard-drive.
0 kommentar(er)
